Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Locations
Take a moment to explore our Skyview campus in the Dallas-Fort Worth, TX area. This is just one site among our other global offices where our aviation professionals are pushing the limits of innovation and leading change. Our state-of-the-art facilities offer lots of collaboration spaces, access to the latest technology and unbeatable amenities. More importantly, it closely connects us to the team members we support around the world.
Our Culture
Our purpose
At American, our purpose is to care for people on
life’s journey.
Leadership attributes
Whether you are interacting with our customers
at the airport or working on enhancing our IT systems,
every team member is a leader. These five attributes
help shape and sustain the environment for our fellow
team members to thrive at American.
Perks and Benefits
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
- High school diploma.
- Ability to work a variety of shifts assigned by seniority, according to operational needs.
- Ability to read, write, fluently speak and understand the native and the English language.
- English and Spanish, professional business writing, grammar and spelling are key skills.
- Satisfactory attendance required.
- Public communication skills, required.
- Operation of computer terminal and standard pc keyboard required.
- Minimum 25-49 wpm typing requirement.
| Customer Service Agent Full Time | Reno, NV, US |
| Customer Service Coordinator | Indianapolis, IN, US |
| Customer Assistance Representative | Indianapolis, IN, US |
| Customer Service Agent | Washington, DC, US |
| Customer Assistance Representative Part Time | Indianapolis, IN, US |
| Staff Assistant II, Technical Operations | San Francisco, CA, US |
| Developer/Senior Developer, IT Applications | Dallas, TX, US |
| Senior Manager, Quality Assurance | Dallas, TX, US |
| Ramp Service Agent (RSA) – Canada YYZ | Toronto, ON, CA |
| Director, Fleet Planning and Analysis | Dallas, TX, US |
| Agent, Customer Services – Canada YYZ | Toronto, ON, CA |
| Supervisor, Maintenance Programs | Dallas, TX, US |
| Fleet Service Agent Part Time | Kansas City, MO, US |
| Customer Assistance Representative | Atlanta, GA, US |
| Fleet Service Agent | Kansas City, MO, US |
| Customer Service Agent Part Time | Atlanta, GA, US |
| Fleet Service Agent Part Time | Atlanta, GA, US |
