Job Description
Key Actions
Handles buyer’s complaints successfully and effectively utilizing Downside fixing and resolution maker abilities.
Maintains a excessive normal of public conduct whereas away from base and in circumstances the place it’s moderately doubtless that they are going to be acknowledged as flynas crew.
Gives a constant degree of fantastic customer support to all prospects always
Ensures the wants of others are met in knowledgeable, enthusiastic and caring method by being delicate to particular wants, and understanding of different cultures
Maintains up to date information of all security and emergency procedures, First Support and in-flight providers.
Maintains familiarity with legal guidelines, rules and procedures pertinent to the efficiency of the duties.
Conducts Pre-flight briefing for Cabin Crew, asking security, emergency procedures, first Support and inflight service questions.
Ensures Cabin security and Safety Checks are accomplished earlier than passengers boarding
Insures commissary provides on board.
Insure that each one the cabin and bogs are clear earlier than departure and shall not signal the Cabin Cleansing Type introduced by the cleaner supervisor, Except the cabin and bogs are in passable degree
Maintains the validity of authorized documentations required to function as a CC
Studies any security, providers passengers complaints to LCC.
Job Necessities
QUALIFICATIONS/REQUIREMENTS
Information and Expertise
0-3 years of expertise
Airline or In Flight Companies expertise is most well-liked.
Training
and Certifications
Excessive College diploma holders minimal Certificates /Licence in …
Grooming Re
Weight and top in proportion (168 minimal to males, and 160 minimal to females).
Medically match , in a position to cross class three medical Check and all different relevant Check
Wonderful total presentation.
Capacity to swim.
Feminine / male aged between 21 and 31 years.
Job associated Expertise
Wonderful total presentation.
Element oriented.
Communication & Presentation Expertise
MIS Administration
Fluent in English and Arabic
CORE & LEADERSHIP COMPETENCIES
Talk Successfully & Candidly
Places the Buyer First
Achieves by means of Teamwork
Planning and Organizing
Concern for Order and High quality
Pc literacy
English language