About Job
Acts as Air Arabia’s ambassador; strives to achieve prospects’ loyalty and to promote a constructive firm image, all the time, by means of enhancing the final prospects’ experience. Presents wonderful buyer help to all passengers whereas guaranteeing their safety and luxurious are achieved all via the entire flight cycle. Be ready and match to perform guaranteeing productiveness is in line with set measures and agency’s adopted insurance coverage insurance policies and procedures.
Key Consequence Obligations
Conduct:
- Ensures effectively timed attendance, appropriate grooming, well being and legality of self for the assigned flights. Attends “Briefing” to verify acknowledgement of flight particulars, distribution of roles, targets, security checks, boarding, and so forth.
Safety Measures:
- Instructs passengers on safety procedures to be adopted guaranteeing their safety and luxurious all the time.
- Identifies areas of safety and security risks and companions with the Cabin Supervisor to take remedial movement in accordance with the SOPs (Commonplace Working Procedures).
- Administers first assist to passengers the place very important.
- Informs Cabin Supervisor, Flight Crew and Captain, as relevant, with any irregularities and malfunctions promptly.
Purchaser Service:
- Welcomes passengers and assists of their boarding formalities; enters very important info into the airplane log e e book as per Air Arabia and GCAA/CAA adopted procedures.
- Presents fastened wonderful purchaser suppliers to passengers by attending to their explicit individual pre-bookings, requests and needs.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding insurance coverage insurance policies and procedures detailed inside the Operations Information and totally different associated instructions.
- Contributes to maximizing on-board earnings and “Charity Cloud” program by successfully promoting the on-board meals, merchandise and charity suppliers and thereby achieves explicit individual and employees targets.
- Ensures appropriate and protected coping with of cash and financial institution card funds acquired in direction of explicit individual product sales and donations managed by him/her.
Crosschecking and Evaluations:
- Carries out pre-flight checks to verify sufficient offers, emergency instruments, catering instruments and totally different specified instruments earlier to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as relevant.
- Assists in guaranteeing the airplane cabin is cleaned completely at transit stations and that ample re-catering and obligation free merchandise are supplied sooner than flying.
- Ensures orderly and full handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
- Carries out the post-flight briefing and analysis experiences as per adopted insurance coverage insurance policies and procedures: provides objective evaluation of the Cabin Supervisor, experiences any points or discrepancies on flight, closing and sealing of obligation free containers.
- Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
- Maintains very important expert and safety info and competitiveness by attending recurrent trainings, emergency procedures trainings, and tutorial workshops and by guaranteeing current license.
- Contributes to employees effort by partaking in related outcomes and reaching allotted product sales targets and targets.
Important Requirements
- Age: Between 20 to 26 years
- Minimal High: 160 cm (Female), 168 cm (Male)
- Weight: To be in proportion to Age and High
- Clear pores and pores and skin with no marks or tattoos that could be seen whereas carrying the cabin crew uniform
- Medically/ Bodily match to hold out Cabin Crew duties
- Means to swim with assist of a flotation machine
{{Qualifications}} (Tutorial, teaching, languages)
- Diploma or Bigger Secondary Certificates is acceptable for this place; a diploma in Journey/ Tourism is a plus.
- Teaching in First Help, Safety and Emergency Procedures are an added value.
- Match to fly, has good widespread effectively being, no extreme medical conditions or continuous diseases.
- Proficient in Microsoft Office.
- Language: Must be fluent in Written and Spoken English.
- Fluency in Arabic is a ought to.
Work Experience
- Modern graduates are impressed to make use of for this place.
- Earlier experience as cabin crew or in a buyer help place inside the Airways/Aviation/ or hospitality Industries shall be dealt with as an added value.
- Full of life cabin crew license is a bonus.
- Capable of working in shift pattern and for extended working hours.
- Reveals extreme flexibility and suppleness to frequent changes and busy schedules.
- Demonstrates the pliability to contribute and effectively ship in direction of insurance coverage insurance policies, procedures, and set KPIs.
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