THIS IS HOW WE’RE MADE
At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.
Investing in tomorrow
Our lovely, talented people make us what we are, delivering the unique British Airways service to keep us in the hearts of customers around the world. We’ll continue to invest in their skills and potential, but also in our fleet and customer experience – to the tune of £6.5 billion over the next five years.
We’ll be adding even more new routes to connect even more destinations within our global network. We’re taking delivery of 73 new aircraft, refurbishing our long-haul fleet with new cabins, redesigning our lounges and introducing new dining, bedding and amenity kits. Every aircraft will have the best-quality Wi-Fi on board and every seat will have access to power. We’ll also be trialling fully autonomous robots to carry out simple aircraft tasks, allowing our brilliant humans to deal with more complex customer enquiries. It’s the latest in our string of innovations in smarter technology and automation.
And there are many other ideas, big and small, in the pipeline that will make customer journeys smoother and more memorable. Our people are already stepping up together to make the most of this investment and make us the airline of choice. Just imagine being part of it.
And the winner is…
We’re proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as it’s based on the votes of customers. Our Cabin Crew and airport colleagues were praised for their friendliness, efficiency and consistently excellent service.
But that’s not it. We’ve now been named Airline of the Year at the prestigious CAPA (Centre for Aviation) Global Aviation Awards for Excellence. Praise indeed since CAPA is one of the most trusted sources of market intelligence for our industry.
Rewards and Benefits
Our people are proud to work for us. They give their all for our customers and each other. So, it’s important to us that everyone feels valued for playing their part. That’s why our rewards go far beyond a competitive salary. You can look forward to a Total Reward Package featuring an attractive pension and discounted shopping. And yes, there are some rather good travel benefits.
Working with us
It’s an exciting time to be at British Airways. We’re growing our global route network, investing in our fleet and transforming the experience we offer customers. We’re people who care – about safety and style, comfort and calm, warm scones and Wi-Fi. Wherever you join us, you’ll feel proud to play a part in our future as we go further to be the airline of choice.
|BA CityFlyer – Analytics & Insights Manager||London|
|Apprentice – Customer Service||Heathrow|
|Apprentice – Aircraft Maintenance||Heathrow|
|Apprentice – Data Science||Heathrow|
|Apprentice – Project Management||Heathrow|
|Apprentice – Digital||Heathrow|
|Apprentice – Heathrow Operations||Heathrow|
|Apprentice – Aspiring Leader||Heathrow|
|Senior Data Visualisation Consultant||Heathrow|
|Data Visualisation Team Lead||Heathrow|
|Pharmaceutical Airfreight Sales Manager UK & I||Heathrow|