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Delta Airlines Jobs : Administrative Assistant to SVP – Reservations & Customer Care.

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The Administrative Assistant will report to the Senior Vice President, Reservations & Care  and will perform advanced, diversified, and confidential administrative duties, in addition to collaborating with team members. These duties require broad and comprehensive experience, a high level of interpersonal and planning skills, an ability to anticipate, and a knowledge of organizational practices. Candidates will enjoy working in an energetic and fast-paced environment, combining an ability to anticipate needs, prioritize, and work independently with strong attention to detail and a can-do positive attitude. Candidate will possess strong verbal and written communication skills, an ability to multi-task seamlessly, and strong decision-making ability. In this role, you will have daily interaction with employees at all levels both inside and outside the Company and require a high degree of professionalism and business presence.
Specific Responsibilities Include, but not limited to:

  • Managing a complex schedule, anticipating needs, resolving issues, and interacting positively with all involved
  • Acting as the face of the group greeting visitors of all levels and resolving issues
  • Exercising extensive calendar management for leaders and resolving aggressive scheduling demands
  • Acting as a guide and information source on procedures, processes, and practices
  • Anticipating business needs and priorities, using strong interpersonal skills, planning and problem solving
  • Scheduling and managing larger events and meetings, using good rapport, and thinking ahead on needs and timelines
  • Coordinating details of event planning and logistics including meetings, A/V conferencing set-up, conference rooms, presentation and materials preparation, agenda and speaker tracking, venue layouts
  • Building strong rapport with peers across the organization to increase effectiveness and solve problems smoothly
  • Assisting with documents and plans using MS Office (Outlook, Word, Excel, and PowerPoint) including drafting and/or proofreading
  • Completing and reconciling vouchers and expense reports in a high quality and timely way
  • Gathering, compiling, and reporting information relevant to leader’s area of responsibility
  • Ordering office supplies, coordinating facilities requirements, and preparing certain reports
  • Organizing domestic and international travel arrangements which includes flight reservations, hotels, etc.
  • Handling confidential personal and business information effectively
  • Keeping tabs and ensuring timely completion of a high volume of daily events and requests
  • Actively contributing to a positive group atmosphere



  • Candidates for this position should have at minimum seven or more years previous Administrative Support
  • Two years formal training may substitute for up to two years’ experience
  • Proficiency in Microsoft Outlook, Excel and PowerPoint
  • Impeccable interpersonal skills are necessary to greet visitors, customers, etc.
  • Embraces diverse people, thinking, and styles
  • Consistently makes safety and security, of self and others, the priority
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.


  • Candidates for this position may have completion of a Bachelor’s degree and/or 5+ years of relevant work experience
  • A record of proactively identifying issues and developing solutions
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