Important Goals:
The function of an worldwide flight attendant is to make sure passenger security, consolation and satisfaction. As front-line employees of the corporate, Flight Attendants are in essential place to mission the picture and tradition of the Airline with the accountability of successful buyer confidence and loyalty.
Important Duties:
- Exceeding Buyer and the Airline’s expectation in service.
- Be the ambassadors of the Airline to safe loyalty and repeat enterprise from the vacationers.
- Assembly all emergency and security necessities in knowledgeable and thoughtful method.
- Guaranteeing he/she is totally conversant with the content material of all firm cabin crew manuals.
- Sustaining grooming requirements.
- Performing beneath stress inside tight time frames.
- Guaranteeing the wants of others are met in knowledgeable, enthusiastic and caring method by being delicate to particular wants, and understanding of different cultures.
- Resolving conditions in a relaxed and assured method.
- Display a readiness to make choices, to ‘take the initiative’ and originate motion.
- Analyze points, and make rational judgments based mostly on related data.
- Use clear communication methods.
- Display and talk consciousness of wider organizational points.
- Preserve efficient work behaviors within the face of setbacks.
- Excessive consciousness of service and high quality requirements.
Schooling & Expertise:
- Secondary stage
- Expertise in service business is a bonus
- The jobholder ought to have nice character and method and talent to work calmly beneath stress
- English Language: normal (Learn and Write) and good communication abilities
- Customer support oriented
- In a position to cope with multi-cultural group and prospects
Minimal Standards:
- Age between: 21 to 30 years
- Top: Minimal 160 cm / 5’2″
- Weight: Proportionate to top
- Capability to swim: Minimal 50 meters unaided
- Tattoo/scars: None seen
