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Singapore Airways Job : Airport Supervisor – Singapore .

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Main Aim

To deal with and assure a safe and surroundings pleasant airport operation, in order that Gulf Air image, fame, and Purchaser Service ranges are maintained and enhanced to the easiest necessities.

Undertake full accountability of the airport operation and administratively deal with airport workers along with Security, Maintenance

 capabilities and Flooring coping with service suppliers and assure all the actions throughout the airport are aligned with the company’s mission, strategic targets, insurance coverage insurance policies and meet all approved, Governmental and completely different requirements and legal guidelines.

Deputize the Nation Supervisor or the House Supervisor all through their absence and annual go away to ensure the station capabilities simply and satisfactorilyMain Duties

  • Deputize for the Nation Supervisor (CM) or the House Supervisor (AM) all through their absence from the station the place the Airport Supervisor (APM) shall undertake full accountability of the station to ensure it capabilities simply and satisfactorily.
  • Attend and participate throughout the month-to-month Station Coordination meeting organized and chaired by the CM or AM for all sensible heads throughout the station to strengthen synergy and crew work of all workers throughout the station.
  • Any native HR issues with the airport are to be reported to CM.  APM to ensure workers involvement and session by the use of native workers conferences and customary communications to workers having obtained route from CM.
  • Report any ground occurrences affecting the flight safety/flight security or the flight operations along with all ground incidents/accidents or points immediately to the native station engineer, IOC, MCC, DGS, SMS, SMGO and the CM if Airplane/Airport operations/safety/security is affected.
  • Deal with workers by the use of a mixture of steering, teaching, help, motivation and delegation with worthwhile monitoring and promotion of teamwork with a view to extra their enchancment and dexterity.
  • Perform all administrative duties in an right and effectively timed methodology. E.g. Month-to-month opinions, Effectivity Worth determinations, Baggage Declare Settlements, and customary correspondence, considerably complaints.
  • All Native contracts shall be dominated by ITC/BTB legal guidelines.  The contracts related to the airport capabilities shall be negotiated by the APM along with the MO and Senior Supervisor Divisional Administration/Financial Controller.  For Technical contracts, they should be negotiated by APM in liaison with the Financial Supervisor in Bahrain and RMM.
  • Actively participate with the CM throughout the different boards akin to AOC/BAR and conferences with native authorities and firms to represent and push for GF pursuits.
  • Implement product enhancements for the occasion, enhancement and enchancment of suppliers.
  • Conduct effectivity opinions for all workers.  Think about and grade their achievements for relevant rewards and set future targets along with the CM. For the Technical Staff, it shall be carried out in liaison with the Technical Supervisor/Supervisor.
  • Develop workers members by guaranteeing their teaching growth, relevant delegation of obligations and accountability rotations to extra their growth.
  • Accountable for all native workers welfare on native contracts.  APM will report any incidents or points to the CM on this respect copying in MO if Airport operations/safety/security is affected.
  • Make sure that the airport cash float, earnings and semi-revenue paperwork are appropriately accounted and that they or completely different GF merchandise often aren’t fraudulently misused.
  • Put collectively the schedule of annual go away of the airport workers along with Security and Maintenance personnel in coordination with concerned sensible administration in HDQ.
  • All annual go away requests are to be directed to CM and MO for authorization.  As quickly as authority is obtained the APM has full accountability in appointing an acceptable and authorized specific individual to undertake their duties whereas on go away.  The actual individual nominated must be given clear pointers and sufficient handover data with a view to hold out the job carry out.  MO will give head office help and CM will give native help throughout the absence of APM. All native Technical Staff’s annual go away should be authorised by the CM in co-ordination with their Station’s Maintenance Supervisor.
  • APM plans his Annual Depart with the CM with a view to cease their annual go away being overlapped.  The approval of the APM’s annual go away is vested in CM in liaison with Supervisor Outstations.

Main Duties – Purposeful:

Deal with and monitor the capabilities of Airport, Cargo Operation, Security Implementation and Line Maintenance coping with in liaison with the respective Purposeful Managers to make it possible for they carry out satisfactorily as per the laid down respective procedures with a view to sustaining the same old diploma.

Implement and periodically overview method to make it possible for all procedures, necessities and instructions as laid down by SMSPP and SMGO are complied with by airport workers.

Receive the Flooring Coping with effectivity targets set by Flooring Operations beneath the SLA, akin to flight punctuality, check-in necessities and baggage provide cases, in order that GF stays aggressive all the time. It will in all probability be achieved by the use of widespread liaison with the administration of Coping with Brokers and completely different service suppliers with a view to determine draw back areas and uncover choices to them.

Make sure that sufficient measures are carried out and maintained with a view to defend the safety and security of your complete operation, along with aircraft, passengers, cargo, baggage and workers.

Monitor all factors of the underside operation with a view to acquire and maintain acceptable buyer assist necessities.

Plan ahead and estimate costs and requirements by the use of gear and sources for Flooring Operations office and its capabilities and put collectively and submit the annual worth vary.

Put collectively and regularly overview native procedures for Diversion / Delay Coping with / Disruptions and Emergency procedures for the reference of every GF workers and folks of the coping with agent.

Confirm on an ongoing basis the competency of every GF and Coping with Agent Staff in all areas, considerably Load Administration the place licenses are required.

Deal with and prepare administration over financial points in coordination with MO and FC/SMDC (Senior Supervisor Divisional Administration) so that they proceed to be all through the predefined parameters of the station worth vary.

Maximize earnings from additional baggage collections and airport ticket product sales and/or by securing additional interline guests.  Assure additional baggage assortment is entered throughout the ASR on flight by flight basis. Assure the overall simple functioning of the airport.

Compile and forward a month-to-month report again to MO/SMGO often detailing the station’s actions for the month.

 Work along with the MO for steering, help and authority for all principal administrative and operational points/insurance coverage insurance policies in liaison with the CM.

Conduct Native Audits on an ongoing basis as outlined and instructed by Flooring and Security Suppliers for the GHA in all factors. Submit weekly and month-to-month opinions to HDQ.

Airport head rely is managed by the use of Head Office by the use of MO.  Any requests to lease must be obtained from MO in coordination with the CM.

Work along with MO for steering, help and authority for all principal points polices.

As directed by CM, APM play an lively place in promoting GF mannequin product and suppliers.  This will likely embrace supporting metropolis office events/capabilities provided that the Airport operation has first priority.  As dictated by CM, APM encourage Airport Staff to participate in Product sales and Promoting and advertising events/campaigns.

APM appointments and transfers will in all probability be determined by Flooring Suppliers.

Carry out each different duties or duties as assigned by SMGO


Purchaser Service Oriented



Draw back fixing & alternative making

Initiative and dedication to understand

Organizing for outcomes.


A School diploma diploma of education and be able to discuss in English efficiently every orally and in writing.

Licensed to an Superior diploma in Passenger Suppliers, Baggage Suppliers, Flooring Operations, Cargo, Weight &     Stability,  Reservations & Ticketing and Dangerous Gadgets Guidelines.



A minimal of seven to 10 years airline experience coping with wide-bodied aircraft with huge passenger uplifts of which 2 years should have been in each a Senior Supervisory or Managerial place.

Should be conversant with flight planning, the pertinent factors of meteorology and Departure Administration Strategies.  Have to have the ability to working beneath stress in an environment the place a very extreme diploma of initiative, self -motivation and administration are required necessitating the job-holder to disclose administration means.

Ought to be able to operate and/or be familiar with different computerized strategies e.g. for Reservations, baggage tracing and different software program program packages utilized by the Agency akin to Phrase, Excel and so forth.

Ought to be able to info and encourage workers whereas being assertive, tactful and diplomatic as circumstances warrant.

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