Airline Overview

The world’s largest low-cost carrier, Southwest Airlines (WN) was founded in 1967 and is headquartered in Dallas. The airline flies to more than 100 destinations. With flights to 41 US states, the majority of Southwest’s routes are domestic, but the airline has international flights to Aruba, the Bahamas, Belize, Costa Rica, the Dominican Republic, Jamaica, Mexico and Puerto Rico. In many instances, Southwest flies to smaller airports in major cities (such as Chicago Midway International Airport and Dallas Love Field) in an effort to reduce costs. Southwest’s fleet of 686 aircraft consists entirely of Boeing 737 variants, each of which is configured with a single Economy Class cabin.

Culture

Our Culture is often imitated, and never duplicated. Every Employee is responsible for promoting and preserving our Culture. We also have a Culture Services Department that is charged with championing a Culture through which every Employee knows he or she matters.

Our Culture is woven into all aspects of our business and our Employees’ lives, from the way Employees treat each other to the way that our Company puts our Employees first. Three vital elements of our Culture are appreciation, recognition, and celebration.
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In order to promote and foster a fun and healthy work environment, we work to appreciate every Employee through Local and Companywide Culture Committees.

Employees take time to recognize each other in formal and informal ways, including internal awards and programs, such as the Winning Spirit Award. We have several prestigious Company awards that Employees can be nominated to receive, like the President’s Award, and we recognize Company service through milestone anniversary celebrations.
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Celebrating is something Southwest® is known for—our Company history is full of fun and creative events, and our Employees enjoy annual Companywide celebrations such as Spirit Parties, Chili Cook-offs, and the Southwest Rallies. On top of the Company-sponsored events, our Employees enjoy participating in locally-hosted celebrations and recognition for life events and milestones.

Training & development

Southwest Airlines University (SWA U)The purpose of SWA U is to equip Southwest Employees with the knowledge and training they need to perform their jobs with Safety, Reliability, Hospitality, and Low Cost in mind. Whether in-person or virtually, we offer training to increase skillsets and to foster personal growth and development.

Leadership development

Our Company Promise is to provide a stable work environment with equal opportunity for learning and personal growth. SWA U is dedicated to empowering Leaders to lead at their fullest potential by providing simple and modern development opportunities that ignite a Learning Culture at Southwest Airlines.

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