More than 75 years of milestones
Air New Zealand wouldn’t be the successful airline it is today if we weren’t constantly looking for new ways to move our business forward. Every decade has brought exciting new advances in technology and fresh challenges which we’ve faced with enthusiasm, professionalism and a good dose of Kiwi ingenuity.
World-class service the Kiwi way
Our customers are at the core of everything that we do. Across every journey, we strive to create meaningful connections with every customer, that last a lifetime. We do this through kiwi ingenuity and through our people that bring to life our unique Air New Zealand values.
As a diverse group of people, we encourage individuals within our teams to be themselves and to welcome everyone as a friend. We are proud of our can do attitude and go beyond expectations through dedicated leadership, and a consistent standard of excellence in customer service delivery.
Our koru is our badge, and we wear it with a smile as we say ‘Kia ora’ to our customers and share our love of New Zealand. We know why we are here and our commitment to our customers is that every journey is a memorable one, that seamlessly stands out against others in the industry.
A liberating place to work
Air New Zealand is more than just an airline. It’s a place where you’ll feel free to share your big ideas and little suggestions, because we value your insights and contribution to our business.
It’s also the reason why we’re a world leader in innovative products – like the Economy SkyCouch™ that creates a more comfortable space for families and couples travelling together. And the Airband™, a digital wristband for unaccompanied children that tracks them at key stages throughout their journey. These are just a couple of examples where we’ve listened to what our people had to say and turned their ideas into reality.
But we’re not stopping there. We’re an ambitious team – always finding ways to go further, fly higher. If that sounds exciting to you, then you could be just the person we need here at Air New Zealand.
Do you have what it takes?
Qualifications and experience are important, but that’s not all we look for when we decide who will join our team. Here are the qualities we value in our people.
Welcome as a friend
This is how we treat all our customers. No matter how tough things may get for us, we always serve our customers with the warmth and respect they deserve.
Be yourself
We don’t hide behind jargon and small print when we communicate with our customers. It’s about being open and honest – authentically you. Sincerity not fakery.
Airport & Airline Operations
Join our global Airport & Airline Operations team who work hard to get our flights out on time, every time. Whether you’re helping passengers at check in, cleaning an aircraft or handling baggage, you play a critical role in our customers’ journey.
| Jobs Title | Location |
| Contact Centre Consultants – Hiring now! | Auckland |
| Operations Controller Operations Control | Auckland |
| Digital Marketing Manager | Sydney Regional Office |
| Marketing Technology Specialist | Auckland |
| Cargo Warehouse Agent Auckland | Auckland |
| Cargo Airline Clerk Auckland | Auckland |
| Jet Maintenance Operations Centre Engineer | Auckland |
| Enterprise Architect (Data & Integration) | Auckland |
| Airport Operations Manager Sydney | Sydney Airport |
| Aircraft Engineer – Components | Auckland |
